To sell is human because meaningful connection, service - love is human. Love is not primarily a feeling. Love in its most powerful form is a verb, it is active. To love someone is to take loving actions toward them, to serve, to honor, to anticipate need, to put...
Leadership & Business
To Sell is Human
I finished Daniel Pink’s book “To Sell is Human” a month ago. For me, the best part of the book, the thing that has stuck with me, is simply the title: “To Sell is Human”—a profound revelation. Indeed, in our human experience, we are all selling or being sold, moving...
Why the Numbers Matter: Beyond Scoreboards and Speeding Tickets
We do an annual employee satisfaction survey and elicit feedback from our team about the strengths and weaknesses of our culture. We get a lot of great feedback that we take very seriously and much of it informs our people-strategy. There was one bit of written...
Leading from the Middle in 2025
ReflectionWe launched the Real Leadership podcast about a year and a half ago. Our primary objective was to highlight Real Leaders in the real economy who were not getting the air-time we felt they deserved. The upside on this project for me...
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